JVDM
JAN VAN DER MERWE
1 reviews | Active since Sept 2011
05 Jan 2026, 09:56
ARE WE BEING CONNED
On 09/11/2025 we placed an order . We received confirmation of payment and that the unit will be delivered on 10/12/2025 - never arrived - contacted Leroy Merlin who advised that the unit was delivered according to Comfy Home Furnitures - but has no proof of delivery - are we being conned ?
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Replies (3)
Leroy Merlin South Africa's replyOfficial
05 Jan 2026, 11:40Hi Jan
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the marketplace department on your delivery and will be in contact with you soonest
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the marketplace department on your delivery and will be in contact with you soonest
Leroy Merlin South Africa's reply05 Jan 2026, 11:40
Official
Hi Jan
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the marketplace department on your delivery and will be in contact with you soonest
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the marketplace department on your delivery and will be in contact with you soonest
JVDM
JAN VAN DER MERWE's updateReviewer Update
05 Jan 2026, 11:48I note with concern that a Makro client experienced a similar experience with Comfy - does this not mean the ringing of warning bells ?
JVDM
JAN VAN DER MERWE's update05 Jan 2026, 11:48
Reviewer Update
I note with concern that a Makro client experienced a similar experience with Comfy - does this not mean the ringing of warning bells ?
JVDM
JAN VAN DER MERWE's updateReviewer Update
07 Jan 2026, 08:24I received a terse written response to the effect that no one uplifted the unit and that in December the courier refuse to deliver large items - this is absolute poppy**** - the further stated that they are in the process of refunding - not even consulting with us as to whether we still require the unit - for the record we refurbished our bedroom at great cost and the unit formed an integral part - this however does not feature in Leroy Merlin's thinking. We are being treated as an item not a person caveat emptor.
JVDM
JAN VAN DER MERWE's update07 Jan 2026, 08:24
Reviewer Update
I received a terse written response to the effect that no one uplifted the unit and that in December the courier refuse to deliver large items - this is absolute poppy**** - the further stated that they are in the process of refunding - not even consulting with us as to whether we still require the unit - for the record we refurbished our bedroom at great cost and the unit formed an integral part - this however does not feature in Leroy Merlin's thinking. We are being treated as an item not a person caveat emptor.