FB
Fatima B
1 reviews | Active since Nov 2022
18 Nov 2022, 22:48
Appalling service
Leroy Merlin Little Falls.....I wish I had read the reviews on your appalling service before I placed an order and PAID FOR IT! 30 days, 14 calls, emails and 2 wasted trips later I am still begging for my order, dealing with *********** staff members who promise to get back to me and then receive an e-mail today, 30 days from PAYMENT, that my order has been cancelled due to non payment!!! I have never been this FRUSTRATED by any other business or service provider. Clearly, you don’t seem to care about all the bad publicity but I am certain that in time, with your lethargic, don’t care attitudes, you will be losing MANY more customers like myself.
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
19 Nov 2022, 09:13Hi Fatima,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply19 Nov 2022, 09:13
Official
Hi Fatima,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.