CB
Chris B
1 reviews | Active since May 2010
25 Oct 2023, 12:20
Appalling service!
Visiting you store 25/Oct @ 10:00 in Strubens valley (gargen department), No staff available to help - note lots walking around. When the dept. manager helped me regarding an item without a price i was told that he does not no what the price is and he cannot get the price. After a long argument i left the store without the items. Builders and Chaimberlains is just up the road.
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Replies (1)
Leroy Merlin South Africa's replyOfficial
25 Oct 2023, 16:06Good day Chris
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.
Leroy Merlin South Africa's reply25 Oct 2023, 16:06
Official
Good day Chris
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.