NZ
Nompilo Z

1 reviews | Active since Dec 2015

15 Oct 2021, 10:46

Appalling service

Leroy Merlin looks like a beautiful store but the service is appalling. There is a lack of coordination between departments which leads so much frustration on the customer's end. I am exhausted trying to manage my order, what was supposed to be a simple delivery has taken two weeks. To top it all off, the delivery is still WRONG! I have tried calling and people promise to get back to me, but nobody does. Save yourself the heartache and DO NOT SHOP AT LEROY MERLIN!!

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply15 Oct 2021, 12:57
Official
Hey Nompilo,

We trust that you are well 

We do apologize for the bad experience, we'll look into the matter and we'll revert back with feedback