Another Glorious Leroy Merlin Failure!
Another awful experience by Leroy Merlin.
It's been a while since I decided to use this company based on my previous bad experience and figured that I give them a second chance.
On Tuesday [17-Feb] I ordered a Jojo tank online with the specified delivery date being today [20-Feb]; note, stock was available for delivery from the Boksburg branch.
I've called yesterday and this morning to confirm if everything is on track and I am now getting different stories.
Yesterday, the consultant tells me that that order is not processed and to expect delivery on 09-Mar, which I refused to accept. They were meant to call me back after confirming stock with the garden department but have not.
This morning, I get told that they have to check for stock and if available, they will deliver tomorrow.
Now the problem is, is that I had made arrangements to work from home today to accept the order that this company clearly stated on the confirmed order form after I paid.
I am honestly regretting going with this awful company...so much for second chances!!!
We sincerely apologize for the confusion and frustration caused with your recent order of the Jojo tank. will follow up and give you the update
We sincerely apologize for the confusion and frustration caused with your recent order of the Jojo tank. will follow up and give you the update
