Amazing service

I ordered doors online which they did not have in stock, so they had to be specially ordered. Some complications arose on the Leroy Merlin side of things and the doors were not delivered on time. Having builders on site, I was quite frustrated and contacted their customer support line, fully expecting the kind of service we are accustomed to in South Africa. I spoke to Luc (the HOD for the masonry dept) and within 3 hours of our discussion, the doors were found AND delivered. Amazing service that saved a relationship that could have gone pear shaped. I would like to that Luc and his team for resolving the problem and showing that there are still some organizations that take customer service seriously. I will only purchase something from another supplier if Leroy Merlin does not stock the product that I need and cannot source it for me. Awesome\amazing service THANK YOU!!!.