PV
Pierre V
1 reviews | Active since Jun 2015
08 Jul 2021, 13:28
Absolutely horrible experience to order online from them!
I ordered a table top online, paid same day and was suppose to be delivered with 5-7 days. Well after 7days I followed up, and nothing, my order was not even processed. after 9 days, I try again (via Whatsapp/Twitter/call/) and only then does a lady tell me my order has not even been processed yet, nobody did anything. She promises my package will be delivered same day. 3 days later still nothing... Absolutely horrible service. STAY AWAY!!
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Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
08 Jul 2021, 13:48Hey Pierre,
We trust that you are well
We do apologize for the bad experience you've had, we'll look into your order and we'll revert back with feedback
We trust that you are well
We do apologize for the bad experience you've had, we'll look into your order and we'll revert back with feedback
Leroy Merlin South Africa's reply08 Jul 2021, 13:48
Official
Hey Pierre,
We trust that you are well
We do apologize for the bad experience you've had, we'll look into your order and we'll revert back with feedback
We trust that you are well
We do apologize for the bad experience you've had, we'll look into your order and we'll revert back with feedback
Leroy Merlin South Africa's replyOfficial
20 Jul 2021, 15:25Hey Pierre,
We trust that you are well
We do still apologize for the inconvenience, we are however glad that you did finally receive your order. We are always looking to improve our mistakes and ensure that our customers have a good shopping experience with us.
Do enjoy the rest of your day
We trust that you are well
We do still apologize for the inconvenience, we are however glad that you did finally receive your order. We are always looking to improve our mistakes and ensure that our customers have a good shopping experience with us.
Do enjoy the rest of your day
Leroy Merlin South Africa's reply20 Jul 2021, 15:25
Official
Hey Pierre,
We trust that you are well
We do still apologize for the inconvenience, we are however glad that you did finally receive your order. We are always looking to improve our mistakes and ensure that our customers have a good shopping experience with us.
Do enjoy the rest of your day
We trust that you are well
We do still apologize for the inconvenience, we are however glad that you did finally receive your order. We are always looking to improve our mistakes and ensure that our customers have a good shopping experience with us.
Do enjoy the rest of your day