ABSOLUTE SHOCKING EXPERIENCE

I'm so shocked at the poor service Leroy deliver. AND THEY DON'T CARE!!!!

I placed an online order with them on the 23rd of October, the order was delayed 3 times just to find out that they have cancelled the order without informing me. Their staff was still under the impression that the order would have been delivered, but all along the manager knew that they have cancelled the order a week ago. To date they still can't tell me when the order would have been delivered. I proceeded to go in store and when facing the manager she tried to scramble to make a plan, but for 3 weeks she was so *********** to not be able to compile an order, instead she and her team sits back.

Leroy Merlin has no interest in you or making your house a home. They lack in service, they lack in communication, they lack in management and they purely just don't care about their clients. They are not the one paying for building cost, paying for cancellation fees - and all of these costs occur because of their lack of communication and management.

Please do yourself a favor and don't order through them. You'll save allot of money, trust me.