Absolute Dismal Service

I recently went into the Boksburg store to see if I could purchase a new garden vacuum/blower bag for my Sterwins 3000w garden vacuum, since this is a Leroy Merlin brand and I only purchaed this item as the sales peron was very sure that they carry spares for all their products I was very surprised to be told that no they do not carry spares and the solution offered was that I simply purchase a new blower/vacuum. Went home and sent Leroy Merlin a complaint via their email address, received an automatic reply saying that I would be contacted within a 48 hour period, that was 4 days back and still nothing. Dismal service, no back up, no more chances I will not be back - EVER.