1 reviews | Active since Dec 2011

14 Jun 2021, 08:02

8 days still no delivery - no tracking info

Bought online, received nothing - no tracking info, then I emailed Leroy and waiting - they send a email said all will be delivered with a tracking info which dont work at all you get an 404 error, next day still no delivery - I phoned the call center which cut me of 4 times I finally got through to a lady which put me on hold and promise it would have been delivered 3 days ago - still no delivery????

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Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Jun 2021, 08:30
Official
Hey Maria,

So sorry to hear that, we will definitely look into the matter and investigate. We will contact you shortly with feedback   
's update14 Jun 2021, 15:30
Reviewer Update
still no feedback received on when I will received my parcel???
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Jun 2021, 15:58
Official
Hey Maria, 

I was advised our Department that you were contacted, we will continue to make sure that you get your order as swiftly as possible