TS
Tilana S
1 reviews | Active since Oct 2019
30 Dec 2021, 14:23
6 days later and still no refund from online store
Leroy Merlin online store is absolutely horrible, I bought a product for my husband for Christmas, the product was incomplete and we asked for them to come and collect the item and return for refund, it's now 6 days later and still not collected or sorted and the app and customer care is also of no help , every time I call they have no answers and say they will call me back that also never happens, horrible service wouldn't recommend anyone to buy from there online store
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Leroy Merlin South Africa's replyOfficial
30 Dec 2021, 16:55Hi Tilana
Kindly note that our Logistic department have already received the Complaint and are urgently working on the collection request with our Couriers .
We do apologize for the inconvenience caused .
Kindly note that our Logistic department have already received the Complaint and are urgently working on the collection request with our Couriers .
We do apologize for the inconvenience caused .
Leroy Merlin South Africa's reply30 Dec 2021, 16:55
Official
Hi Tilana
Kindly note that our Logistic department have already received the Complaint and are urgently working on the collection request with our Couriers .
We do apologize for the inconvenience caused .
Kindly note that our Logistic department have already received the Complaint and are urgently working on the collection request with our Couriers .
We do apologize for the inconvenience caused .