SM
Stuart M
1 reviews | Active since May 2024
12 May 2024, 09:15
*******
*******!! We bought a camera online from them, it was wrong for our system, we had to beg them to collect the item, even trying to return it instore. The instore refused to take the return. 3 months later they eventually sent someone to collect. We still haven't received our refund 6 months later!! Our next step is to report them to the consumer board.
Ordered: 2023-11-24 Initiated return: 2023-11-27 Collection initiated: 2024-02-05 Refund: still pending???
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Replies (1)Leroy Merlin South Africa's replyOfficial
12 May 2024, 10:33Good day Stuart
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 799978.
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 799978.
Leroy Merlin South Africa's reply12 May 2024, 10:33
Official
Good day Stuart
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 799978.
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 799978.
