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Theo T
1 reviews | Active since Mar 2015
10 Nov 2021, 18:49
3 weeks (and counting) - late delivery
On 18 October I place an order for delivery of a Ceilingboard Gypsum. Today 11 November I am still waiting. I spoke with different consultants including Flora and Brenton Visagie without any result. Only promises. I was given different request numbers #264899, 267137 but not my stuff I ordered. Usually Leroy Merlin is a decent store but this time - zero stars.
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Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
11 Nov 2021, 09:07Good day Theo
We trust that you are well,
We're sorry to hear about your bad experience and do apologize for the inconvenience this has caused , We'll look into the matter and we'll be in contact with you shortly .
We trust that you are well,
We're sorry to hear about your bad experience and do apologize for the inconvenience this has caused , We'll look into the matter and we'll be in contact with you shortly .
Leroy Merlin South Africa's reply11 Nov 2021, 09:07
Official
Good day Theo
We trust that you are well,
We're sorry to hear about your bad experience and do apologize for the inconvenience this has caused , We'll look into the matter and we'll be in contact with you shortly .
We trust that you are well,
We're sorry to hear about your bad experience and do apologize for the inconvenience this has caused , We'll look into the matter and we'll be in contact with you shortly .
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Theo T's updateReviewer Update
23 Nov 2021, 11:42Almost 2 weeks later and still didn't receive the stuff. What is your record so far for late delivery?
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Theo T's update23 Nov 2021, 11:42
Reviewer Update
Almost 2 weeks later and still didn't receive the stuff. What is your record so far for late delivery?
Leroy Merlin South Africa's replyOfficial
24 Nov 2021, 16:45Good day Theo
We are following up with the department on this to get your order resolved .
We are following up with the department on this to get your order resolved .
Leroy Merlin South Africa's reply24 Nov 2021, 16:45
Official
Good day Theo
We are following up with the department on this to get your order resolved .
We are following up with the department on this to get your order resolved .