24000BTU Aircon

Trying to buy a 24000BTU TCL Aircon, the website isn't working we cannot check out. I tried phoning and the lady asked me to hold to find out about ordering and the phone was then hanged up. Saterday 23/04/22 I drove from Secunda to Leroy Merlin Boksburg and was told that the person who has to order it wasn't at work and he will phone me today. No phone call received.