1st buy - Last buy

I placed an order online for a bath. This was on 17 April.

My order was supposed to be delivered 25 April. On 24 April they call us to inform us that there is no stock!! I am moving into my house on 28 April and cannot go without the bath as it needs to be installed and we had to make special arrangements.

There is however stock at the branches??? How can I order online, pay for it and then there is no stock all of a sudden??

I called the online helpline and was placed on hold by someone that did not even give me a chance to speak. After waiting for a long time, I cancelled the call and tried again. I spoke to Musa. She was very rude and just said they will call back. This is very poor service and the attitudes are a disgrace.

I need my bath delivered as per my order. Go and get one from a branch that has stock!