TB
Talita B

1 reviews | Active since Feb 2021

16 Jan 2023, 15:26

0 stars, STAY AWAY

If I could rate 0 stars, I would.

Ordered a couch in NOVEMBER- still waiting for feedback on ETA. Whenever I call or email to get an update, I get put on hold or don’t receive a response. This is sad because earlier last year I received excellent service from them.

STAY AWAY FROM LEROY MERLIN!

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply16 Jan 2023, 16:20
Official
 Dear Talita, 

We sincerely apologize for any inconvenience you may have experienced regarding the delivery of your order. At Leroy Merlin customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please be advised the we are investigating the matter and you will be provided with feedback.