When professionals fail to practice professionalism in the respective careers, which so happens to be the public service sector.

This is purely based on the leratong hospital crisis centre. Upon arrival the police officer on duty was called to deal with the case and boy was this the most unsupportive, rude, condescending woman I've ever met considering in which department she works. Crisis centre is for trauma victims who need support and comfort, not to be told they're wasting expensive government resources. Officer Buthelezi of Leratong Crisis Centre does not know the meaning of professionalism or how to treat people.