

Lepas Cape Town City
NPS Score
-100
Recommended: Unlikely
Jul '26 - Sep '26
Hellopeter has tracked Lepas Cape Town City across 1 reviews. Lepas Cape Town City hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Lepas Cape Town City? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2026
I am thoroughly disappointed with the lack of accountability and poor customer service I have received regarding my vehicle purchase from Lepas Cape Town. Since taking delivery of the vehicle in May 2026, I have faced ongoing and severe issues, including infotainment failures, central locking malfunctions, air conditioning problems, and critical safety hazards with the park brake and auto-hold features—to the point where I have had to resort to manually disconnecting the battery with a spanner just to manage power and locking issues. Despite trying to resolve these recurring defects directly with the dealership for over a month with little to no meaningful assistance, I have now had to get the bank involved to log a dispute and seek a fair resolution under the Consumer Protection Act. I no longer want this car, and the appalling aftersales experience I've had has completely ruined my view of the Lepas brand.
1 reviews | Active since Feb 2026
I am thoroughly disappointed with the lack of accountability and poor customer service I have received regarding my vehicle purchase from Lepas Cape Town. Since taking delivery of the vehicle in May 2026, I have faced ongoing and severe issues, including infotainment failures, central locking malfunctions, air conditioning problems, and critical safety hazards with the park brake and auto-hold features—to the point where I have had to resort to manually disconnecting the battery with a spanner just to manage power and locking issues. Despite trying to resolve these recurring defects directly with the dealership for over a month with little to no meaningful assistance, I have now had to get the bank involved to log a dispute and seek a fair resolution under the Consumer Protection Act. I no longer want this car, and the appalling aftersales experience I've had has completely ruined my view of the Lepas brand.
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