Take long to repair

I hate Leons penalbeater, i has an accident on 7/3 - my car was taken to them for repair, to date my car is not back till now, they are not calling i have to do a follow up with them - their service SUCKS and I wish my car was not taken to them.....BE WARNED DONT TAKE YOUR CAR TO LEON PENALBEATER AT BLOEMFONTEIN.