No feedback?

<p>Good morning guys. </p> <p>I had requested for you to come and have a look at my unit because it was leaking a light brown substance. On the day you were to come out(14th feb) I could not be available and communicated this to you. I was then told by the receptionist that she will contact me as to when the guys can come out. I emailed you on 17th feb because I had heard no communication from you. And have since gotten no reply to that email either. Please advise exactly what is going on? </p>