Extremely Poor Service and Feedback from Leonard's

On the 14th of May I have handed in two Seiko Watches that needs a service and repair.<br> The Jeweller advised me that it will take about 3 weeks.<br> Up to date 9th of July I have yet to received proper feedback on the watches.<br> I received on phone call to advise what the one watch will cost to repair in June, I then asked about the second watch and they said they will phone me back.Up to date I have not received feedback, or the watches.<br> In between I have made several phone calls to follow up, all I get is, let me take your details and we will call you back. what a lie.<br> I then send in a written complaint to the company directly, and no one even bothered to phone me back?<br> Almost 2 months later from the promised 3 weeks... I don't have Feedback ? I don't know where the watches are ? I don't know When we will ever receive these watches back, as up to date No proper feedback was given on these watches.<br> This is extremely poor service and very unprofessional.I have never experienced poor service and feedback like this. And on their website they speak about honesty, integrity and expertise?? What a bunch of lies.<br> Shame on this company. And i'm still waiting for feedback and my watches