Very bad experience with poor customer customer experience and very average food

I visited the restaurant twice in October. Both occasions the experience was bad. I had to go the 2nd time because I was hoping it was a once off poor experience. The set up looks appealing although slightly dark inside. I booked well in advance and also went on the day to choose my table. They didn’t mind that I didn’t walk in with a mask, which was totally strange. We sat outside as it was still sunny and had a drink. We explained r that we will return to our table after the pre-drink. The service outside took so long with no waiter owning their responsibility. No attentiveness at all. Eventually we were served with a menu and ordered drinks. When it was time to get inside, our table was taken. The hostess apologized and gave a pedestrian excuse that she “thought” we were going to sit outside even though this was discussed with her prior that we are only having a drink outside. I asked her why she had not confirmed with us, she had no answer. Fast forward, we sat and ordered food. Food is very average. I didn’t enjoy it at all. My friend ordered steak with no onion, it came with onion and had to be sent back. It took another 40min to get his meal. He also ordered sweet potatoe mash which came looking like a 4 year old’s purity. No attention to detail and no good service at all. Overall very disappointing experience twice in one month. Would not recommend this restaurant at all.