CG
Carien G

1 reviews | Active since Feb 2011

28 Aug 2018, 13:41

Bad service for Leo Haese BMW Centurion Service Department

On the 12th of August 2018 the warning light came on (driver restraint system) again and I took my vehicle to my nearest dealership which is Leo Haese Centurion. Upon arrival on 16 August 2018 everyone was professional and helpful. Unfortunately the service advisor was very unprofessional and rude. I was very shocked to realise that any company would let someone with such poor people's s****s work with customers at all. Not only did the service advisor roll her eyes when I explained to her where and when the warning light came on, but she made it very clear that she does not make the rules and she only works there. The advisor said they will have a look at the warning light, but if it is accident related then all the costs will be for my own account, although the vehicle is not even 2 years old.

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