VB
Violet B

1 reviews | Active since Jun 2017

27 Jun 2017, 13:54

Upset

<p>From 2016 , I have been in and out of BMW Hatfield with different problems and i don't think they are willing to help.</p> <p>2 weeks ago i brought in my car because it had a message "Drive train" , i was told they cannot detect anything so i must return . 23 June 2017 i saw another "Drive train " message again on the screen and the car cuts, called John and explained to him the situation the only thing he could tell me was that i should bring the car when i get the message again. Was not happy with the answer i then called the head office, spoke to Mpho. He suggested i bring the car in so they can check thoroughly and that the car should be driven until they detect the problem.</p> <p>Spoke to JP. Have to leave my car to be checked. I need a car to move around as i work with a car, and it cannot be my car as it has to be checked and get fixed ,he says they no longer give cars to the customers.. He says what do i want him to do as he tells me he cannot give me a car.</p> <p>I am not happy with everything that's going on. I believe John should have arranged a car for me as i spoke to him last week regarding this issue. He knew that I will have to leave my car to be fixed.</p> <p>Now sitting here like an unwanted visitor , been here since 10h00 now it is 13h49.. Soo frustrated and angry! They going up and down, not helping nor saying a thing</p>

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