Extreme Disappointment/ Terrible Customer Service /Created Further Damage

<p>Booked my vehicle on the 11/05/2017 at BMW for service, assisted by a consultant by the name of Lulu whom said they will notify me when the vehilce is done, Firstly he asked if i needed to be collected once vehicle is ready and I agreed and gave him location where i need to be picked up...and guess what he didnt inform the drivers, one of the drivers eventully came, when i got to the Dealership and assisted the consultant what was serviced/replaced, he couldnt even tell me nor explain to me, instead printed the invoice and wanted me to pay, i then read and asked questions of which he couldnt answer! Nevertheless i paid and took my vehicle, to my surprise on my way the service warning lights were still On and other warning lights that was suppose to have been replaced. following day i called the dealership asked to speak to the same consultant who it was said that his busy on another line, left my details with person who answered and requested he kindly give me a callback...waited patiently for an hr and nothing called again and he was again busy so was the 4th time when i called. until i called and spoke to Naledi who asked me to bring in my vehicle back, which i did and when i got there spoke to their technician whom assisted and reset the lights... My Dilema right now is that withiin the whole process Lulu called my husdand and said there seems to be a problem witht he raditor it needs to be replaced and my husband responded by saying that its No they must leave it and do what they were suppose to do,, since then my Raditor is giving me problems as it seems it was tampered with, i cant even drive it more than 10km with the water light coming On...thanks to BMW Leo Haese for incurring more cost to my vehicle.... I am extremely dissapointed with their service </p>