No 24hr Vendor! Really?!

I live in a complex in Kraaifontein where the all units have now installed prepaid meters from Lenroc. With my first buy, I drove for 1hr30mins to find a vendor while remaining in contact with their emergency contact person (Dave). I eventually found a vendor approx 10kms from where I live to purchase water at that hour (20:30) because I was told that they are 24hrs. Now, today find myself late from work and I have run outfoxed water. I sort to go to the same vendor I used a few months back to purchase and now they say they close at 7.pm. I call Dave, and his response is \you have to wait to purchase in the morning or drive to parklands, you should have thought about it before hand. I can't help you\" I have two babies at home who need this BASIC NEED (water) that I now can't get. Such poor service and I have to ask, is it too much of an effort to make an online option available to purchase or making more than one remote 24hr vendor available for such occasions? I am appalled at the response I got and said with such apathy. I feel like I have made the worst decision to have a meter installed through Lenroc. Something should be done about this."