Unhappy Customer

Very bad service received from. I was late to repay my loan which resulted to getting account being in arrears. I then settled the account accordingly, however my payment was never allocated and kept on calling me for payments.

I then tried communicating with one if the agents on whatsapp sent proof of payment and agent on blue ticking me, called the call centre and found the agents who were not willing to help, either the answer the calls and keep quiet or they tell you to wait.

Even now in still awaiting for the payment to be allocated which i don't think will happen anytime soon.

Very bad service im getting.