RG
Rhyss G
1 reviews | Active since May 2026
18 May 2026, 16:46
Terrible customer service!! I want a full refund for a loan I never recieved!!!
Lendplus has deducted almost R1500 from my bank account for a loan I never recieved despite me sending them all revelant evidence to prove I never recieved the loan. When I call their agents keeps saying they will investigate and get back to me, but they never do. I've spent hundreds of rand in airtime calling them to sort this out, yet they've done nothing on their side and now they've enforced a debit mandate for a loan I never recieved. Very dissapointing and frustrating especially because I've taken multiple loans from them before and I've always payed before the due date. I definitely will never be using their services again after this and I definitely wouldn't recommend them to anyone else. They've literally ****** nearly R1500 from my account and refused to do the right thing or at the very least investigate
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Replies (4)
Lendplus Technology (Pty) Ltd's replyOfficial
19 May 2026, 08:43Hi Rhyss, thank you for the comment. Please note that we have processed the reversal on your account; however Amplifin confirmed there were insufficient funds available at the time for the transaction to be successfully completed.
Lendplus Technology (Pty) Ltd's reply19 May 2026, 08:43
Official
Hi Rhyss, thank you for the comment. Please note that we have processed the reversal on your account; however Amplifin confirmed there were insufficient funds available at the time for the transaction to be successfully completed.
RG
Rhyss G's updateReviewer Update
19 May 2026, 08:58Of course there is no money in the account because I never recieved the loan!!! Why are you people so incompeten??? Ive called so many times and wasted so much airtime trying to explain this to you people over and over(I have records of all of this), and I've sent a bank statement from FNB to show that no money was ever deposited into the ewallet account! I also sent you screenshots of the ewallet account history which shows the same thing! You guys keep making excuses and you haven't provided me with a single piece of evidence to show the transaction was made. Ive provided all the evidence to show the money never reflected in the account. I've opened a case at the NCR and I will deal with it that way because you guys seem to not care. I've been a customer for a long time, but honestly I would never recommend you to anyone after this. Honestly disgusting how comfortable your company is with *****ing someone's money
RG
Rhyss G's update19 May 2026, 08:58
Reviewer Update
Of course there is no money in the account because I never recieved the loan!!! Why are you people so incompeten??? Ive called so many times and wasted so much airtime trying to explain this to you people over and over(I have records of all of this), and I've sent a bank statement from FNB to show that no money was ever deposited into the ewallet account! I also sent you screenshots of the ewallet account history which shows the same thing! You guys keep making excuses and you haven't provided me with a single piece of evidence to show the transaction was made. Ive provided all the evidence to show the money never reflected in the account. I've opened a case at the NCR and I will deal with it that way because you guys seem to not care. I've been a customer for a long time, but honestly I would never recommend you to anyone after this. Honestly disgusting how comfortable your company is with *****ing someone's money
RG
Rhyss G's updateReviewer Update
19 May 2026, 09:02You agents also said they have video evidence from the atm where the money was withdrawn, yet when I requested that they send me the evidence, then suddenly I' met with nothing but excuses and delays. I requested the evidence weeks ago in order to build my case at the NCR and till today I haven't gotten a single response to any of the queries, email, and calls. I'v noted all of this in my NCR complaint
RG
Rhyss G's update19 May 2026, 09:02
Reviewer Update
You agents also said they have video evidence from the atm where the money was withdrawn, yet when I requested that they send me the evidence, then suddenly I' met with nothing but excuses and delays. I requested the evidence weeks ago in order to build my case at the NCR and till today I haven't gotten a single response to any of the queries, email, and calls. I'v noted all of this in my NCR complaint
RG
Rhyss G's updateReviewer Update
19 May 2026, 13:43Looking at your facebook comments I see many people have had the same issue with you guys debiting them for loans they never recieved. Ive already located 3 people who in the last 6 weeks have been having the exact same issue. Coincidence? I dont think so. You are *****ing thousands from South African citizen and I promise you that this time it will be exposed. Ive got more than enough evidence to prove my case and to prove that your agents are either *********** or are intentionally doing this. I've got call logs, emails, bank statement, and now I am going to contact others who you have also done this to and build a case against you.
RG
Rhyss G's update19 May 2026, 13:43
Reviewer Update
Looking at your facebook comments I see many people have had the same issue with you guys debiting them for loans they never recieved. Ive already located 3 people who in the last 6 weeks have been having the exact same issue. Coincidence? I dont think so. You are *****ing thousands from South African citizen and I promise you that this time it will be exposed. Ive got more than enough evidence to prove my case and to prove that your agents are either *********** or are intentionally doing this. I've got call logs, emails, bank statement, and now I am going to contact others who you have also done this to and build a case against you.