FS
Fatima S
1 reviews | Active since Mar 2026
02 Mar 2026, 12:26
Refund
Since Friday I've been trying to get through to the contact centre telephonically, via email, and messenger to no avail. I urgently need a refund as there was a double payment to your company. No one has called me back, nor rep**** to my email or text messages. Please get my money refunded to me. It's most annoying speaking to a Bot all the time
Helpful (0)
Replies (3)0
Replies (3)FS
Fatima S's updateReviewer Update
03 Mar 2026, 08:35Since Friday I've been trying to get through to the contact centre telephonically, via email, and messenger to no avail. I urgently need a refund as there was a double payment to your company. No one has called me back, nor rep**** to my email or text messages. Please get my money refunded to me. It's most annoying speaking to a Bot all the time. Both payments are reflecting on my account, most shocking that no one has called to acknowledge two payments were received. Looks like I'll gave to approach the Ombudsman as I'm not getting anywhere with all forms of communication
FS
Fatima S's update03 Mar 2026, 08:35
Reviewer Update
Since Friday I've been trying to get through to the contact centre telephonically, via email, and messenger to no avail. I urgently need a refund as there was a double payment to your company. No one has called me back, nor rep**** to my email or text messages. Please get my money refunded to me. It's most annoying speaking to a Bot all the time. Both payments are reflecting on my account, most shocking that no one has called to acknowledge two payments were received. Looks like I'll gave to approach the Ombudsman as I'm not getting anywhere with all forms of communication
FS
Fatima S's updateReviewer Update
03 Mar 2026, 10:55Thank you Zandisa for processing my refund, I do appreciate your help
FS
Fatima S's update03 Mar 2026, 10:55
Reviewer Update
Thank you Zandisa for processing my refund, I do appreciate your help
Lendplus Technology (Pty) Ltd's replyOfficial
05 Mar 2026, 12:30Hi Fatima.
Thank you for your review. We do see that you made a manual payment on the 2026/02/27 and we have debited on the 2026/02/27 however this was not enough time to cancel the debit order mandate on our end. We have refunded the overpayment into your bank account on the 2026/03/03.
Thank you for your review. We do see that you made a manual payment on the 2026/02/27 and we have debited on the 2026/02/27 however this was not enough time to cancel the debit order mandate on our end. We have refunded the overpayment into your bank account on the 2026/03/03.
Lendplus Technology (Pty) Ltd's reply05 Mar 2026, 12:30
Official
Hi Fatima.
Thank you for your review. We do see that you made a manual payment on the 2026/02/27 and we have debited on the 2026/02/27 however this was not enough time to cancel the debit order mandate on our end. We have refunded the overpayment into your bank account on the 2026/03/03.
Thank you for your review. We do see that you made a manual payment on the 2026/02/27 and we have debited on the 2026/02/27 however this was not enough time to cancel the debit order mandate on our end. We have refunded the overpayment into your bank account on the 2026/03/03.