Poor Service receive from LendPlus

Good Day LendPlus,

Can you please provide me with a paid up letter and remove my name from all Credit Bureaus. I have been struggling since 02 May 2026 to obtain a Paid Up letter from you and Landau.

I think enough is enough. You and Landau ignore my countless emails and telephone calls to get this matter resolved.

Is this the way LendPlus is dealing with its customers?

You are very fast to contact customers if they are overdue, but when you pay the account in full then you have one after the other stories not to provide a PAID-UP Letter and remove the customer's name from all Credit Bureaus.

Why must I wait so long as your sister partner Primeloans provided me with a paid-up letter within 2 hours after proof of payment.

This is really poor service.