Lendplus taking paying customers for fools

Bayport consolidated my debt and paid all my accounts on 29th of May. I received my salary on the 30th so 2 of my debit orders still went off. Atlas finance and Lendplus. On the same day I received my refund from Atlas when I send them my statement as proof that they deducted from my account as well. As for Lendplus... Today is the 18th. I haven't received anything up till today.

On 2 June I contacted Lendplus and was asked to send proof of payment from Bayport as they only see the payment that was deducted from my salary. Which I did the same day. I was promised a refund within 3-5 days. On the 9th I've contacted them again as no refund was received yet. I was then promised that the refund will show in my account on the Tuesday by 8pm. On Wednesday the 10th I contacted them again as I still have not received the refund. I was told that the proof of payment was not in PDF format. I then sent it on the same day in the way they requested. I was then promised a refund within another 3-5 days. On Saturday I did a follow up. I was informed that the refund was processed and that the money will reflect in my account by yesterday before 8pm. Last night when I checked my account an amount of R17 was paid in my account and not the whole amount that was deducted..

This is unacceptable. How do you process a refund of R17 without noticing that it's not right. I think they are doing it on purpose to delay the process. Meanwhile I'm left without money till my next payday. I've been without food for days. Have to eat at my mom's as I was depending on this money. And I don't want to take out a new loan. Why do I have to if I have the money that Lendplus owes me. It's not money I owe them or I stole from them but now I have to struggle and beg for my own money! Lendplus just don't care!