1 reviews | Active since Apr 2011
LendPlus bullying, balance discrepancies and ********* harassment after payment
Absolutely disgusted by the treatment received from LendPlus.
I communicated with them regarding financial difficulties due to health issues and requested that they do not debit my account, yet there was zero empathy or understanding shown. Their debits resulted in over R300 in bank charges on my account, making an already stressful situation even worse.
What is even more concerning is the discrepancies in the balances they provided me within the same day. One message reflected one balance amount and another reflected a different amount after payment. Even after settling the outstanding amount and sending proof of payment, I continued receiving threatening emails and SMSs about legal action, workplace visits, constant calls and harassment.
Their communication tactics feel more like bullying and ************ than professional customer service. Customers who are already struggling financially should not be treated this way.
I will be escalating this matter further as this entire experience has been stressful, ********* and deeply disappointing.
Dear S,
You have failed to honour your payment arrangement with Lendplus to pay your overdue loan account. Continued non-payment of your account will result in the following consequences:Your Loan account will possibly be handed over to the Legal team and Legal action will be taken to retrieve the unpaid funds owed to Lendplus.You will be escalated for an on-site visit; this means that we will come to your place residence or place of work regarding the unpaid loan.You will receive Daily calls, SMS'S and emails regarding your outstanding payment, as you have agreed to pay your Lendplus loan on the due date upon application.Non-payment will impact your chances of obtaining credit or loans in cases of emergency’s where you may urgently need funds.Sunitha , we urge you to make the payment as agreed TODAY, continued non-payment will result in further action. Alternatively, you may contact us to discuss a suitable payment plan or payment extension offer to suite your current financial status.
Kindly view our payment options below:Account type | Gold Business account
Account number | ***
Branch code | 201510
Reference | Please use your ID number as reference
We do not want to lose you as our customer, call us on +***7 or Telegram (https://t.me/Lend_Plus_bot) to discuss a payment plan.
Kind Regards
Lendplus Collections Department
Dear S,
You have failed to honour your payment arrangement with Lendplus to pay your overdue loan account. Continued non-payment of your account will result in the following consequences:Your Loan account will possibly be handed over to the Legal team and Legal action will be taken to retrieve the unpaid funds owed to Lendplus.You will be escalated for an on-site visit; this means that we will come to your place residence or place of work regarding the unpaid loan.You will receive Daily calls, SMS'S and emails regarding your outstanding payment, as you have agreed to pay your Lendplus loan on the due date upon application.Non-payment will impact your chances of obtaining credit or loans in cases of emergency’s where you may urgently need funds.Sunitha , we urge you to make the payment as agreed TODAY, continued non-payment will result in further action. Alternatively, you may contact us to discuss a suitable payment plan or payment extension offer to suite your current financial status.
Kindly view our payment options below:Account type | Gold Business account
Account number | ***
Branch code | 201510
Reference | Please use your ID number as reference
We do not want to lose you as our customer, call us on +***7 or Telegram (https://t.me/Lend_Plus_bot) to discuss a payment plan.
Kind Regards
Lendplus Collections Department