I placed a quick call to clarify my repayment of a previous loan, and was warmly assisted by Brenda who was attentive to the context of my inquiry and went over and above in clarifying my query by proposing sending me confirmation document

I placed a quick call to clarify my repayment of a previous loan, and was warmly assisted by Brenda who was attentive to the context of my inquiry and went over and above in clarifying my query by proposing sending me confirmation document. Excellent customer service.