NS
Noluthando S

1 reviews | Active since Nov 2018

09 Mar 2026, 20:34

How difficult is it to get my refund of double payment

I have been waiting for acknowledgment of my refund request for a double payment and not a single acknowledgement of my email from 27 February 2026. I’ve escalated it via Alex the bot but not winning. No one has called me. I am unable to make a call and have requested a call back but no one has returned my call. All I want is my refund of my double payment.

0
Replies (3)
NS
Noluthando S's update10 Mar 2026, 09:24
Reviewer Update
I have just missed the call please call me back
Lendplus Technology (Pty) Ltd
Lendplus Technology (Pty) Ltd's reply10 Mar 2026, 14:01
Official
Hi Noluthando, thank you for your review.
We have refunded the overpayment into your bank account.

NS
Noluthando S's update10 Mar 2026, 15:00
Reviewer Update
Noted with thanks finally.
Now I await the second refund of overpayment. The consultant confirmed that it would be done tomorrow - something being unable to process all monies due at the same time. Please ensure that my refund is done first thing tomorrow morning.