JM
Jennifer M
1 reviews | Active since Feb 2021
03 Mar 2026, 20:22
complaint
I am battling to get my refund. I received a message that my account is in arrears after they tried debiting before payday so to keep it upto date I made payment as they suggest but the very same day late they ran another debit order and I still don't have my refund.
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Lendplus Technology (Pty) Ltd's replyOfficial
05 Mar 2026, 12:10Hi Jennifer.
Thank you for your review. We do see that you made a payment on the 2026/02/27 and we have debited your account on the 2026/02/28 however this was not enough time to cancel the debit order mandate on our end. We have refunded the overpayment into your bank account on the 2026/03/04.
Thank you for your review. We do see that you made a payment on the 2026/02/27 and we have debited your account on the 2026/02/28 however this was not enough time to cancel the debit order mandate on our end. We have refunded the overpayment into your bank account on the 2026/03/04.
Lendplus Technology (Pty) Ltd's reply05 Mar 2026, 12:10
Official
Hi Jennifer.
Thank you for your review. We do see that you made a payment on the 2026/02/27 and we have debited your account on the 2026/02/28 however this was not enough time to cancel the debit order mandate on our end. We have refunded the overpayment into your bank account on the 2026/03/04.
Thank you for your review. We do see that you made a payment on the 2026/02/27 and we have debited your account on the 2026/02/28 however this was not enough time to cancel the debit order mandate on our end. We have refunded the overpayment into your bank account on the 2026/03/04.