1 reviews | Active since Jun 2021
BAD BAD SERVICE .... NO CUSTOMER SERVICE !
BAD BAD SERVICE .................................................. NO ONE RESPONDS ,NO ONE IS AVAILIBILE ..............took a loan on 23rd Sept, got approved and signed the contract ,did a Debi check mandate a few minutes later ,this was just after 2pm on that day so i expected the loan money to be in my bank account the next day , it is now 29th September and no money in sight ,nothing was deposited into my bank account ,i have called a million times speaking to an unhelpful machine -auto assist ,when i finally get through t someone the person don't answer the phone and just let you hang there in silence hearing everything in the background ,and you saying help till you blue in your face from frustration and finally hang up cause now your phone bill is running up ,this is ridiculous service to say the least, tried the chat option ,not working ,emailed twice no one responds, now i have a debit mandate on my bank account and i did not receive a cent from these people .you cant reach them at all ,so what do i do now ?? you tell me .
Thank you for your comment. We would like to apologize for not getting through to us, it is the most busiest time of the month for us however this does not mean we should not communicate with you.
Please note, you chose the ewallet option when you app**** for the loan and the money was sent on the 23rd at 16:12pm to your phone number registered on our website. We will send you a text which would have also been sent by FNB on how to withdraw the ewallet.
Thank you for your comment. We would like to apologize for not getting through to us, it is the most busiest time of the month for us however this does not mean we should not communicate with you.
Please note, you chose the ewallet option when you app**** for the loan and the money was sent on the 23rd at 16:12pm to your phone number registered on our website. We will send you a text which would have also been sent by FNB on how to withdraw the ewallet.