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kelly B

1 reviews | Active since Jul 2024

04 Nov 2025, 07:53

Bad

I don't know why is this happening to me but we are waiting again but this time is the payment I chose e-wallet and it's been 5 Days waiting for the money it is supposed to be an immediate option not a waiting option what is going on and you do not respon on the emails I sent

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Replies (5)
Lendplus Technology (Pty) Ltd
Lendplus Technology (Pty) Ltd's reply04 Nov 2025, 08:16
Official
Hi Kelly,
Thank you for your feedback.
We apologise for the inconvenience caused and for the difficulty in reaching us. This period is one of our busiest times of the month; however, we acknowledge that this should not affect our communication with you.Please dial *120*277# and create a 5-digit PIN to withdraw your funds at any FNB ATM.
Lendplus Technology (Pty) Ltd
Lendplus Technology (Pty) Ltd's reply05 Nov 2025, 09:24
Official
Kindly forward us an email to *** so that we can look into this for you.
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kelly B's update06 Nov 2025, 09:19
Reviewer Update
yet again is this issue not resolve i have sent emails everything is now day 7 of receiving the same message let me type the message out ( Dear lendPlus customer, we're experiencing a payment delay due to a payment gateway issue. we're working on a fix and apologize for the inconvenience )

7 days in a row i gave been waiting and waiting and every morning i am getting this sms its now time to resolve this flippen issue like how long do we have to wait get back to me today
Lendplus Technology (Pty) Ltd
Lendplus Technology (Pty) Ltd's reply06 Nov 2025, 12:45
Official
Hi Kelly,
Thank you for your comment.
 Your e-wallet has been cancelled due to a payment gateway issue. Please feel free to submit a new application online at your convenience. 
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kelly B's update06 Nov 2025, 13:37
Reviewer Update
Like really after a week now I have to reapply how long is that going to take another week to be approved. This is like really not not right.