KS
Keegan S
1 reviews | Active since May 2022
29 Sept 2025, 14:56
Account Debited again after Loan paid off online
I had paid my loan off via their website with my card on Saturday , on Sunday morning I wake up and they have debited me directly after this. My account is now in a negative and I am accruing interest on this , and not receiving a single response from anyone at Lendplus regarding my refund. This is ridiculous and should this carry on I would like to report this to other channels. Hoping my review on Hellopeter receives better service than my emails.
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Replies (2)
Lendplus Technology (Pty) Ltd's replyOfficial
29 Sept 2025, 15:06Hello Keegan,
Thank you for the review. We can confirm you have been debited on 29/09/2025 after making a manual payment on 27/09/2025. This was not enough time to cancel the debicheck. We have refunded the overpayment and should reflect in your bank account by 8pm tomorrow evening.
Thank you for the review. We can confirm you have been debited on 29/09/2025 after making a manual payment on 27/09/2025. This was not enough time to cancel the debicheck. We have refunded the overpayment and should reflect in your bank account by 8pm tomorrow evening.
Lendplus Technology (Pty) Ltd's reply29 Sept 2025, 15:06
Official
Hello Keegan,
Thank you for the review. We can confirm you have been debited on 29/09/2025 after making a manual payment on 27/09/2025. This was not enough time to cancel the debicheck. We have refunded the overpayment and should reflect in your bank account by 8pm tomorrow evening.
Thank you for the review. We can confirm you have been debited on 29/09/2025 after making a manual payment on 27/09/2025. This was not enough time to cancel the debicheck. We have refunded the overpayment and should reflect in your bank account by 8pm tomorrow evening.
Lendplus Technology (Pty) Ltd's replyOfficial
10 Oct 2025, 11:56Hi Keegan,
Thank you for the review.
We can confirm your account was debited on the 2025/09/29 after making manual payment on the 2025/09/27. That was not enough time to cancel the debit check. We have refunded the overpayment on the 2025/09/29.
Thank you for the review.
We can confirm your account was debited on the 2025/09/29 after making manual payment on the 2025/09/27. That was not enough time to cancel the debit check. We have refunded the overpayment on the 2025/09/29.
Lendplus Technology (Pty) Ltd's reply10 Oct 2025, 11:56
Official
Hi Keegan,
Thank you for the review.
We can confirm your account was debited on the 2025/09/29 after making manual payment on the 2025/09/27. That was not enough time to cancel the debit check. We have refunded the overpayment on the 2025/09/29.
Thank you for the review.
We can confirm your account was debited on the 2025/09/29 after making manual payment on the 2025/09/27. That was not enough time to cancel the debit check. We have refunded the overpayment on the 2025/09/29.