LB
Leoni B
1 reviews | Active since Jul 2019
17 Sept 2019, 11:47
My horrible experience with Lencar Exclusive Properties
We had a horrible experience moving into one of Lencar's properties. , When we arrived with our furniture on the arranged date, the previous tenant (who is the owner) had not moved out yet, the lease was not signed and I ended up having his furniture in my new home for 2 days. From 1 September 2019 I have been trying to speak to the owner/principal. She flat out ignores all calls, messages and emails. I am a very patient person who always believes the best about people. This was an eye opener... As soon as the deposit was paid NO SERVICE was given... All I want is the service which I paid for - too much to ask?
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Lencar Exclusive Properties's replyOfficial
20 Sept 2019, 14:06Good day Mrs. Boucher
We do apologize for the inconvenience caused to you regarding your move in - through no fault of Lencar Exclusive Properties.We have sought legal advice regarding the removal of the Landlords belongings without their consent.Our Legal Team has informed us that as a Tenant, you can place the Landlord in breach of the Lease Agreement stating they have 20 days to remedy the breach, should they fail to, you can cancel the contract - we have made you aware of this.We have been unable to reach the Owner and we are in contact with his next of kin who is assisting in resolving this matter.We will continue following up with the Landlord as we have made mention of the urgency regarding this matter.
We do apologize for the inconvenience caused to you regarding your move in - through no fault of Lencar Exclusive Properties.We have sought legal advice regarding the removal of the Landlords belongings without their consent.Our Legal Team has informed us that as a Tenant, you can place the Landlord in breach of the Lease Agreement stating they have 20 days to remedy the breach, should they fail to, you can cancel the contract - we have made you aware of this.We have been unable to reach the Owner and we are in contact with his next of kin who is assisting in resolving this matter.We will continue following up with the Landlord as we have made mention of the urgency regarding this matter.
Lencar Exclusive Properties's reply20 Sept 2019, 14:06
Official
Good day Mrs. Boucher
We do apologize for the inconvenience caused to you regarding your move in - through no fault of Lencar Exclusive Properties.We have sought legal advice regarding the removal of the Landlords belongings without their consent.Our Legal Team has informed us that as a Tenant, you can place the Landlord in breach of the Lease Agreement stating they have 20 days to remedy the breach, should they fail to, you can cancel the contract - we have made you aware of this.We have been unable to reach the Owner and we are in contact with his next of kin who is assisting in resolving this matter.We will continue following up with the Landlord as we have made mention of the urgency regarding this matter.
We do apologize for the inconvenience caused to you regarding your move in - through no fault of Lencar Exclusive Properties.We have sought legal advice regarding the removal of the Landlords belongings without their consent.Our Legal Team has informed us that as a Tenant, you can place the Landlord in breach of the Lease Agreement stating they have 20 days to remedy the breach, should they fail to, you can cancel the contract - we have made you aware of this.We have been unable to reach the Owner and we are in contact with his next of kin who is assisting in resolving this matter.We will continue following up with the Landlord as we have made mention of the urgency regarding this matter.