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ninjaxnikki N

1 reviews | Active since Jun 2017

19 Jun 2017, 10:34

Len "I CAN'T BELIEVE THIS" Properties

<p>After my previous review, I thought, I should contact Lencar Exclusive Properties and give them a chance to redeem themselves.</p> <p> </p> <p>This time around was even worse than the dreadful service I'd received thus far.</p> <p> </p> <p>I was transferred to the accounts department, and then again to a woman, Ms AR, who I have been in contact with since the beginning.</p> <p> </p> <p>Initially she listened to me, I thought we were off to good start.</p> <p>Now I'm not easily shocked, but I was knocked off my feet and I am utterly appalled with the way in which Ms AR conducted herself.</p> <p> </p> <p>Ms AR asked me to hold while the details of my account were pulled up.</p> <p>I was holding, but there was no annoying elevator music; rather Ms AR ranting about how I'm a this and that.</p> <p>I heard every word!</p> <p>Ms AR then scolds me for posting about the unpleasant service on Hello Peter, "you can’t just do that" were her words amongst condescending remarks telling me to "go read your lease agreement".</p> <p> </p> <p>All he while, I'm trying to ask how its possible that I have billed for, and have received a letter of demand for an amount that can only be calculated on the 18th of July?</p> <p>Ms AR refuses to listen to a word I’m saying and informs me that this "has nothing to do with us" and "it is not their problem" whilst she referred to a telephonic conversation she and I had where this policy would have been "personally" explained.</p> <p>Ms AR then asked me if I “would like her to respond to my Hello Peter post, because there is no law or rights that I have in this regard”</p> <p>I have a right to express my dissatisfaction with a service I’ve received, I am not commenting on laws merely on the fact that I have experienced bad service at the hands of Lencar Exclusive properties.</p> <p> </p> <p> </p>

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