WC
Wynand C
1 reviews | Active since Apr 2018
29 Aug 2024, 11:23
Horrible service
Worst service with no care, no time management and and no respect for clients. Pay huge amounts off money to rent through them but yet when you call to complain because the maintenance team is an hour late then the owner is busy driving and cant talk , never gets back to you neither replies to messages. Admin lady in the accounting department is rude as hell , owner doesnt care and no time management buy yet when you must pay rent they ask for their money on the 25th already. I will not recommend to do a rental through lencar you are just another number on their books
Helpful (0)
Replies (1)0
Replies (1)
Lencar Exclusive Properties's replyOfficial
27 Nov 2024, 08:42Good day Wynand. Thank you for your comment, our maintenance department have advised that they did inform you that they were running late due to finishing a bit late at another job, we do sometimes rely on outsourced contractors, however we understand that, that is unacceptable and we are actively working to improve in that aspect. Thank you
Lencar Exclusive Properties's reply27 Nov 2024, 08:42
Official
Good day Wynand. Thank you for your comment, our maintenance department have advised that they did inform you that they were running late due to finishing a bit late at another job, we do sometimes rely on outsourced contractors, however we understand that, that is unacceptable and we are actively working to improve in that aspect. Thank you