education

Please assist with Lenasia Secondary School, My Mother went last week Thursday (14/11/2019) to request for a pregress report for 2017, she was told to come back the following day (15/11/2019) because the principal was not in, on Friday (15/11/2019) I called and spoke to the principal who advised that the student can come with R50 for reprint and he will give the report, the student came on Friday, he was told the principal he is not in, Monday (18/11/2019)he was told the same thing and again today (19/11/2019) the student went and he was again told the principal is not in, my question is that when the principal is not at work, does the school has no acting person, and also why were we told to come knowing very well he will not be in, we have spent more that R200 for transport for this request and were are still not assisted, my mother is a pensioner and we do not have money to go back to the school once more.