MK
Mignon K

1 reviews | Active since Jul 2020

02 Jul 2020, 08:20

Reimbur*****t issue

I booked a flight to JHB from Kathu beginning of March. The flight was cancelled by Cemair and Lekkevlieg. Lekkevlieg is responsible for my reimbur*****t. No effort has been made on their behalf their excuse is lockdown but my booking was before lockdown.

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Replies (1)
lekkevlieg.co.za
lekkevlieg.co.za's reply02 Jul 2020, 08:32
Official
Good Morning Mignon

Thank you for reaching out to us.

I do apologize that your refund is taking so long, I've asked you, agent, to follow up with the airline again today and to see if we can resolve this as soon as possible. She will be in touch with you throughout the day.

Kind Regards
Jurgens