JT
Jaconette T
1 reviews | Active since Aug 2018
28 Oct 2020, 09:32
E-ticket
Ek het nie my e-ticket ontvang nie. Ek was al die pad lughawe toe net om te sien my datum was verkeerd. Dit was my fout ek het nie gesien toe ek bespreeking maak maar indien ek my kaartjie ontvang het sou ek dit dadelik kon sien. Ek het tenminste 3keer ingebel om hulp om hierdie kaartjie te ontvang. Baie teleurgesteld. Hulle sou my nog bel maar tot vandag niks.
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lekkevlieg.co.za's replyOfficial
30 Oct 2020, 07:39Good day Jaconette
Thank you for reaching out to us.
We've gone through the information on our side. We sent an e-ticket email, after which you phoned in to advise that you haven't received your ticket yet. Our agents then assisted you over the phones to do online check-in and provided you with all the ticket information telephonically. During the online check-in process, it was unfortunately not mentioned that your booking date was incorrect, as we would then have tried to correct it as soon as possible.
Your agent will also be in contact with you during the day to further discuss the situation.
Kind Regards
Jurgens
Thank you for reaching out to us.
We've gone through the information on our side. We sent an e-ticket email, after which you phoned in to advise that you haven't received your ticket yet. Our agents then assisted you over the phones to do online check-in and provided you with all the ticket information telephonically. During the online check-in process, it was unfortunately not mentioned that your booking date was incorrect, as we would then have tried to correct it as soon as possible.
Your agent will also be in contact with you during the day to further discuss the situation.
Kind Regards
Jurgens
lekkevlieg.co.za's reply30 Oct 2020, 07:39
Official
Good day Jaconette
Thank you for reaching out to us.
We've gone through the information on our side. We sent an e-ticket email, after which you phoned in to advise that you haven't received your ticket yet. Our agents then assisted you over the phones to do online check-in and provided you with all the ticket information telephonically. During the online check-in process, it was unfortunately not mentioned that your booking date was incorrect, as we would then have tried to correct it as soon as possible.
Your agent will also be in contact with you during the day to further discuss the situation.
Kind Regards
Jurgens
Thank you for reaching out to us.
We've gone through the information on our side. We sent an e-ticket email, after which you phoned in to advise that you haven't received your ticket yet. Our agents then assisted you over the phones to do online check-in and provided you with all the ticket information telephonically. During the online check-in process, it was unfortunately not mentioned that your booking date was incorrect, as we would then have tried to correct it as soon as possible.
Your agent will also be in contact with you during the day to further discuss the situation.
Kind Regards
Jurgens