SE
Sonette E

1 reviews | Active since Apr 2015

13 Apr 2015, 20:47

WRONGFULL ADVERTISING

Good day,<br> <br> Hope you can assist I booked through Lekke Slaap Botterkloof Die Elois it is advertised as a 8 sleep place once I paid my deposit for my December 2015 they advised me that this is no longer a 8 sleep but only 6 sleep and they are not going to put the beds back in the lounge as they had before.<br> <br> Nerine has been the only on at Lekke Slaap that actually tried helping me getting this sorted out but I am afraid to no avail. Botterkloof is still advertising that the cottage sleeps 8 but it is only 6. I am going in December and I am expecting from them to keep to there promise if they advertised for 8 then they must have sleep place for 8 and not 6.

0
Replies (1)
Lekkeslaap.co.za
Lekkeslaap.co.za's reply14 Apr 2015, 08:43
Official
Hello Sme3112,

Thank you for making contact via HelloPeter and for your time on the phone with Nerine.

As discussed with Nerine, we are currently awaiting feedback from Botterkloof Resort.

Nerine will be in contact with you once we have received a final answer on this matter, and we hope to have this resolved for you soonest.

Kind Regards
Jurgens Liebenberg
LekkeSlaap.co.za