Worst service ever!

Don’t ever make a mistake of using lekkeslaap! This past weekend they gave us a run around on the accommodation we had booked. Firstly, they had false advertising, it stated on the advert that the guest house is self catering, when we got there we were told it’s not self catering. We called lekkeslaap with the option of us canceling cause self catering was the main reason we booked that guest house, they said we must speak to the property owner, we spoke to property owner and he said we must speak to lekkeslaap as we did the booking via the agency(lekkeslaap). Lekkeslaap refused to help us period even with the misleading advertising they had!!the lady on the phone was very rude and not sympathetic .Don’t ever use lekkeslaap if you want peace! Very unhelpful and inconsiderate