Web site lacks correct information (in our case)

This review relates only to a stay at Apartment C3, Valhalla, 46 Victoria Road, Clifton. from 14-12-23 to 15-1-24 booked with LekkeSlaap in July 2023.

There were several issues that led to our low grading. 1. The apartment was very close to a massive building site, which we discovered only thanks to Google Street maps, and a friend who photographed the site. LekkeSlaap claimed they did not know of the building works, but I believe the owner/host should have made this clear. Future tenants should check this out. As result of this, LekkeSlaap, to their credit, renegotiated our stay to only one month instead of the proposed two. This happily coincided with builders' holidays. 2. The so-called 'host' was in reality a 'ghost' as he seemed to vanish very early on, and stopped responding to WhatsApps about problems in the flat, which were many. We were met on arrival by a cleaner, who was unable to fix wi-fi nor television, despite trying and calling somone for help. In fact, the wi-fi modem was not plugged in and thus did not work - I fixed it myself. 3. There were no curtains in the main bedroom, only inefficient roller blinds hopeless against the sun. New curtains were installed, but no black out curtains as in the rest of the flat. We used the second bedroom throughout. 4. Many other maintenance issues, which were pointed out, but nothing done to fix them. 6. On the plus side, the cleaner and security were very good.

To summarise, I believe that LekkeSlaap should do more to check the properties they advertise, as we have to rely on the information on their site, and part with (in our case) very large sums of money. For this reason, I would not recommend them to other users. This review was sent on request to LekkeSlaap but I received no acknowledgement, and I could not find this posted on their site.