1 reviews | Active since Oct 2016
Trek julle kouse op LekkeSlaap
I have no issues with accommodation, in fact, we have benefitted to some degree from the service that they provide. My gripe is with their system and someone in charge should either update what they are using or install a new system. I have made several bookings, and so do many other people. You would think that they keep your information and your "requirements" on their system, for all of their staff to utilize. No, they do not. Their automated replies are frustrating and infuriating.
It always leads to an argument. Only one person there has successfully assisted me and I believe she is a great asset to the company, she calls back and follows through, but I am unsure if she is still with the company as she is either now on leave or not available, yet I keep on receiving mail from her. I would rather deal with guest houses, and hotels personally than have to go through this ordeal every time.
Thank you for reaching out to us and for taking my call. I can understand that it is frustrating having to provide your details every time you book. As discussed telephonically, I am looking into this and will provide you feedback accordingly.
Johané
Thank you for reaching out to us and for taking my call. I can understand that it is frustrating having to provide your details every time you book. As discussed telephonically, I am looking into this and will provide you feedback accordingly.
Johané
