cV
colin V
1 reviews | Active since Jul 2011
18 Mar 2020, 14:40
Should normal Cancellation policy be app**** during this corona virus period?
Unfortunately with the total uncer*****y regarding the virus issue & the fact that we are not able to give a possible future postponement date, had no option but to cancel all our bookings for our April accommodation
I do however feel this is totally out of our control and therefore the normal cancellation policy for each establishment should not apply. I firmly believe this to be an out of the ordinary case and therefore the normal blanket cancellation policy should not apply in this case with the virus issue at hand
Helpful (0)
Replies (3)0
Replies (3)Lekkeslaap.co.za's replyOfficial
18 Mar 2020, 16:49Good day Colin
Thank you for reaching out to us.
I've asked your agent to get in touch with you to discuss the situation further.
Kind Regards
Jurgens
Thank you for reaching out to us.
I've asked your agent to get in touch with you to discuss the situation further.
Kind Regards
Jurgens
Lekkeslaap.co.za's reply18 Mar 2020, 16:49
Official
Good day Colin
Thank you for reaching out to us.
I've asked your agent to get in touch with you to discuss the situation further.
Kind Regards
Jurgens
Thank you for reaching out to us.
I've asked your agent to get in touch with you to discuss the situation further.
Kind Regards
Jurgens
cV
colin V's updateReviewer Update
18 Mar 2020, 16:55Noted
cV
colin V's update18 Mar 2020, 16:55
Reviewer Update
Noted
cV
colin V's updateReviewer Update
18 Mar 2020, 17:59Hi Jurgens
Many thanks for getting involved on this very sensitive matter
I have received confirmation from Jacques at your offices confirming that the matter has been resolved
Once again, many thanks for taking the time to attend - much appreciated!
Many thanks for getting involved on this very sensitive matter
I have received confirmation from Jacques at your offices confirming that the matter has been resolved
Once again, many thanks for taking the time to attend - much appreciated!
cV
colin V's update18 Mar 2020, 17:59
Reviewer Update
Hi Jurgens
Many thanks for getting involved on this very sensitive matter
I have received confirmation from Jacques at your offices confirming that the matter has been resolved
Once again, many thanks for taking the time to attend - much appreciated!
Many thanks for getting involved on this very sensitive matter
I have received confirmation from Jacques at your offices confirming that the matter has been resolved
Once again, many thanks for taking the time to attend - much appreciated!
