AL
Alida L
1 reviews | Active since Sept 2018
15 May 2025, 20:15
Problem sorted in no time
I had a very bad experiense with a host of a property I booked for easter weekend i Cape Agalhus. She was disrespectfull, did not bother to sort problem at Genade van bo uit. **** several times about not receiving messages, about refunding, blaming the cleaning lady for everything that went wrong. I sent Lekeslaap the communication videos and the 2nd person I spoke with sorted out the problem in no time.
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Replies (1)
Lekkeslaap.co.za's replyOfficial
16 May 2025, 08:25Dear Alida,
Thank you for your feedback. We're truly sorry to hear about your experience with the host.
We're pleased that our team was able to assist and resolve the matter promptly. Your comments have been noted and have been addressed accordingly to help ensure this type of situation does not occur again.
Thank you once again for bringing it to our attention, and we hope to offer you a much better experience in the future.
Warm regards,
Johané
Thank you for your feedback. We're truly sorry to hear about your experience with the host.
We're pleased that our team was able to assist and resolve the matter promptly. Your comments have been noted and have been addressed accordingly to help ensure this type of situation does not occur again.
Thank you once again for bringing it to our attention, and we hope to offer you a much better experience in the future.
Warm regards,
Johané
Best regards,
Lekkeslaap.co.za's reply16 May 2025, 08:25
Official
Dear Alida,
Thank you for your feedback. We're truly sorry to hear about your experience with the host.
We're pleased that our team was able to assist and resolve the matter promptly. Your comments have been noted and have been addressed accordingly to help ensure this type of situation does not occur again.
Thank you once again for bringing it to our attention, and we hope to offer you a much better experience in the future.
Warm regards,
Johané
Thank you for your feedback. We're truly sorry to hear about your experience with the host.
We're pleased that our team was able to assist and resolve the matter promptly. Your comments have been noted and have been addressed accordingly to help ensure this type of situation does not occur again.
Thank you once again for bringing it to our attention, and we hope to offer you a much better experience in the future.
Warm regards,
Johané
Best regards,